Terms and Conditions

1. Scope of Application

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These Terms and Conditions apply to all contracts between Sabo & Kangas – Eichenberg Marketing & Events GbR, represented by Christopher Sabo and Eero Kangas (hereinafter referred to as “Eichenberg” or “we”), and our clients (hereinafter referred to as “Client” or “you”).

Any deviating terms and conditions of the Client shall not apply unless we have expressly agreed to their validity in writing.

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2. Services

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(1) Eichenberg provides services in the areas of marketing, design, web development, event management and consulting.
(2) The exact scope of services shall be set out in the individual offer or contract.
(3) Any changes or additions to the scope of services require written confirmation.

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3. Conclusion of Contract

(1) Our offers are non-binding and subject to change.
(2) A contract is only concluded upon our written confirmation (e.g. by email) or upon commencement of service delivery.
(3) When using the free assessment or contact form on our website:
– You will first receive an email confirmation.
– If you request the free assessment or a non-binding offer, we will send it to you no later than the end of the following business day.
– If you use the “Request a callback” option, we will contact you on a non-binding basis. A contract is only concluded upon our explicit confirmation.
– The free assessment serves as a point of orientation. It is based on our services and pricing but does not constitute binding advice or a guarantee of specific results.

(4) Scope of Services Module 2 (Website):
– The agreed prices for Module 2 (Website) cover only the concept, design and technical implementation of the website — and, if agreed, subsequent training.
– The price does not include domain registration, hosting, CMS licences, plugins, third-party tools or other ongoing third-party costs. These are to be borne by the Client.
– Upon request, we support the Client in selecting and setting up suitable providers. However, the contractual relationship with these third-party providers is established solely between the Client and the provider.

(5) Startup-Deal:
– The “Startup Deal” is exclusively available to businesses whose incorporation date is less than 24 months prior to the time of booking (the official date of incorporation is decisive).
– The Startup Deal consists of a customized combination of our services (in particular in the areas of brand strategy, website, and, where applicable, additional modules), tailored to the client’s requirements and budget.
– The specific scope of services as well as the remuneration are defined within an individual offer.
– Extensions or additional services can be agreed upon at any time and will be arranged separately.
– A contract for the Startup Deal shall only come into effect upon our explicit written confirmation.

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4. Client’s Duty to Cooperate

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(1) The Client undertakes to provide all information, documents and access required for the execution of the contract in a timely and complete manner.
(2) If service delivery is delayed due to insufficient cooperation, agreed deadlines shall be extended accordingly.

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5. Remuneration and Payment Terms

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(1) All stated prices are final prices as Eichenberg is exempt from VAT in accordance with §19 of the German VAT Act (UStG).
(2) Payments are due without deduction within 14 days of invoicing unless otherwise agreed.
(3) In the event of late payment, we reserve the right to charge statutory default interest.

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6. Rights of Use to Work Results

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(1) Upon full payment, the Client receives simple rights of use for the created work results (e.g. graphics, texts, websites).
(2) Transfer or modification by third parties is only permitted with our consent.
(3) We reserve the right to use created work for reference purposes unless the Client expressly objects in writing.

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7. Liability

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(1) We shall be liable only for intent and gross negligence.
(2) In the case of simple negligence, we are only liable for damages resulting from the breach of essential contractual obligations (cardinal obligations), but limited to the foreseeable, typical damage.
(3) Liability for loss of profit is excluded.
(4) Liability under the Product Liability Act as well as for injury to life, body or health remains unaffected.

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8. Warranty

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(1) Any defects in our services must be reported to us in writing without undue delay.
(2) We are entitled to remedy defects first. If this fails, the Client may request a reasonable reduction in price.

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9. Data Protection

 

We process personal data exclusively in accordance with our Privacy Policy and applicable legal provisions (in particular the GDPR).

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10. Final Provisions

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(1) The law of the Federal Republic of Germany shall apply.
(2) The place of jurisdiction, to the extent legally permissible, shall be the registered office of Eichenberg Marketing & Events GbR.
(3) Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall not be affected.